Lead Time & Shipping Information

The helix and ettore collection: ships currently in 6-8 business days.

For international shipping we charge 25 € including packaging material. Currently we ship via FedEx. You will receive a tracking number via email as soon as your order left our additive manufacturing facility.

National shipping (Germany) costs 12 € including packaging material and is carried out by DHL.

Please contact us in case you prefer shipping via your company account of a different shipping service.

 

TAXES AND DUTIES

EUROPEAN COUNTRIES No additional taxes or customs duties are charged for articles that are shipped within the European Union. The articles’ prices and shipping costs include VAT and are thus listed as gross prices.

European Countries included: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.

NON EUROPEAN COUNTRIES In case of shipments that are made to non-European countries, no VAT is charged. As soon as the articles arrive at the destination, sales tax on imports as well as customs duties and handling costs will be determined by the respective customs office. The recipient will then be invoiced by our courier. By submitting your order and paying and/or delivering the required information, you concede to the import regulations of the respective articles. Please be aware that import regulations vary from country to country.

Please note that customs duties, sales tax on imports, as well as handling costs that were charged to the recipient by our courier, by order of the customs office, cannot be refunded by metaformtools.com even in the case that the articles should be returned.

The alloy collection ships directly from our external printing partner. They offer different shipping options: please have a look at their information on shipping methods. Parts made from Alumide ship within 8 business days.

The .stl collection can be downloaded immediately :-)